Neon FAQs
Deliver in 10 days with expedited shipping. Lightning-fast.
– We ship our custom neon signs extremely fast with DHL or FedEx.
– Non-expedited orders can expect delivery within 2-3 weeks
Local businesses buy from us, repeatedly
– We have repeat customers like St. Joeseph Academy, The Four Seasons Hotel, and The Children’s Heart Foundation – just to name a few! Buy from us and get rid of the risks. We will exceed your expectations.
Eco Friendly
– No! We create our Neon signs using the latest LED technology and are powered using only a 12V power adaptor. They are lightweight, generate no heat, and don’t make any noise! Winning!
Easy to Install
– They go up like a picture frame and plug-in like a lamp! If you can hang a picture frame, you can install a neon! Plus, a 12V power adapter means no electrician is required to install it. (You will get a set of professional wall mounting kits for free).
– For special events, use the predrilled holes in the acrylic and complimentary hanging hardware provided to display.
Extended Warranty
– Don’t stress, we’re here for you. We provide a 12-month manufacturer warranty, double the industry standard. When you place an order, you will be working directly with Beth Milan, the Founder and Owner of STL Neons. She takes it upon herself to review each and every order to ensure perfection.
Free Shipping
– We ship custom neon signs to all corners of the globe. From our hands to yours – it doesn’t matter where you are, we’ll get it to you using the most reliable couriers available and no extra cost to you!
Everything you need
– Our neon signs come with a power adapter that plugs into a standard outlet. You will also receive a touch dimmer (no batteries required!) that provides options for a variety of brightness levels.
A package with mounting and hanging hardware is also included.
12 colors to choose from
– Multiple colors can be combined on the same sign.
Yes!
– If you are interested in a color-changing neon, please select that option in the Neon Sign Creator.
Yes!
– Simply select our weather-resistant option in the neon sign creator.
No!
– Unlike traditional, old-school neon signs, our LED neons are very durable (really! – you can hit the tubing with a hammer and it won’t do any damage).
Shape: Tube
Material: Plastic, Acrylic
Number of Lights: 1
Included Components: Power Adapter
Maximum Compatible Wattage: 25 Watts
Voltage: 12 volts
Specific Uses: General purpose
Special Features: Instant On, Shock and vibration resistant, Non-bug-attracting
Shade Material: Silicone
Power Source: Corded electric
Switch Installation Type: Cable Hanging, Screw Fastening
Certification: UL Listed
Type of Bulb: LED Luminous Flux1200 Lumen
Wattage: 20 watts
If you want to change your order, contact us IMMEDIATELY. Once our production specialists start work on it, it can not be changed.
Custom orders are non-refundable. If you are unhappy with your order, please let us know and we will try to come to an agreement on how to make it right!
Yes! We offer a 1-year manufacturer warranty.